At Dominic Trails, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website and services.
1. Information We Collect
When you browse our website or place an order, we may collect the following information:
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Name
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Contact details (such as phone number and email address)
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Delivery address
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Order and communication history
2. How We Use Your Information
We use your information for the following purposes:
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To process and deliver your orders
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To communicate order updates or delivery details
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To respond to your inquiries or support requests
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To improve our services and user experience
3. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. Access to your data is limited to authorized personnel who need it to fulfill their responsibilities.
4. Retention of Information
We retain your personal information only as long as necessary to complete your transactions and comply with legal obligations. In most cases, information is retained for no longer than 1–3 days after fulfillment, unless required for record-keeping or support.
5. Opt-Out Instructions
If you no longer wish to receive communications from Dominic Trails, you may opt out by sending an email to [email protected] with the subject line “Opt-Out Request”. Please include your name and any associated order number for quick processing. Your request will be processed within 1–3 days.
6. Updates to This Policy
We may revise this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
For questions regarding your privacy or this policy, please contact:
Email: [email protected]